Luna Photography & Web Design

Luna Photography & Web Design Logo
Luna Photography & Web Design Logo

Luna Photography & Web Design

Frequently Asked Questions

Can you transfer my domain and data from another server?
Absolutely! Not only can we create a brand new domain for you, but, if you already have an established website and or domain, we can transfer all of your data to our server for free!

What is the process to switch?
Well, the easiest way is for you to give us your login information to your old server and we can handle the switch for you or, if that makes you uncomfortable, we will work with you step by step to make sure that the switch is seamless and as easy as possible for you.

Seriously, no additional fees?
Nope, nada! We are always upfront and transparent with our pricing. We don’t make you pay surprise additional or hidden fees, ever. Our pricing is what it is and that’s all.

I think I want an online store, can you do that?
Yup! You bet we can!

Do you charge to add products to my online store?
We have a package for e-commerce stores and your first 99 products are included in that setup. Additional products cost $3 each – that’s a big store!

Will my website look good on all devices?
Absolutely! All of our websites feature cross-platform functionality and are fully tested before they are published.

What if there is something that I don’t like about the website that you have designed for me?
We offer unlimited revisions before publication. We will work with you for as long as it takes to make sure that you 100% love your new website before we publish it to the world-wide-web.

Can you teach me or train someone in my company to maintain our new website?
You bet! And at no additional charge too!

Can you set-up and/or maintain my Google Adwords account?
Yes and yes (well, if you are on an upgraded maintenance plan). If you choose this plan, we will go over key terms with you, create your account and monitor it on a daily basis as well as provide monthly analytics for you so that you can see how your ads are performing – all transparently.

How about my Google and Bing business listing account?
Yes, we can manage these accounts for you as well as respond to user reviews, upload images, and create posts!

What kind of maintenance tiers do you offer?
Currently, we have four maintenance tiers. Our base tier starts at $150/mo. Each tier provides an increasingly higher level of coverage. Contact us for more information regarding our maintenance tiers.

How long do I have to commit to a maintenance plan?
Our maintenance packages run 30-days at a time. You can cancel, upgrade, or downgrade at any time without penalties.

What other services can you offer me regarding my online presence?
Not only does your website need to be intelligently designed to stay consistent with your brand, but your overall web persona should be consistent and easily reached through multiple channels. We are knowledgeable and familiar with all different kinds of adaptive marketing strategies including Social Media, SEO, SEM, Content Development, E-mail marketing, PPC, and more! Just ask!

If you have additional questions that are not covered here, feel free to reach out to us! Seriously, it’s not a problem!

5 Gold Star Rating

“Robert has done an amazing job on my websites. They are up to date and stay at the top of the search engines. We are always getting compliments for the beauty and ease of use. High quality and affordable!!”

~ Dawn Leonard
Owner, Power of Touch Massage & Power of Touch Salon

Contact Us Today

We will get back to you sooner than you think. However, if patience isn’t your strong suit, go ahead and give us a call right now!

Hours of Operation:

M-F: 8am – 6pm
Sat-Sun: Closed

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You may use this form for sales and general inquiries or, if you would like to request a call back, be sure to include the best time to call. We look forward to speaking with you!

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